Please be aware that Microsoft Internet Explorer is no longer supported. Grapeweb technology is not designed for Internet Explorer and you may not be able to login through IE. You should use the latest version of any one of the following:
Google Chrome: Click https://www.google.com.au/chrome/
Firefox: Click https://www.mozilla.org/en-US/firefox/new/
Edge: Installed by default on all Windows 10 PCs
Safari: Installed by default on all Apple devices